The Ins And Outs of How We Do Business
Why specifically Lesotho?With a population of roughly 2 million, the Kingdom of Lesotho is just over 30.000 km2 in size. It surrounded by the Republic of South Africa, in many regards Lesotho strives towards independence from external structures. We support that idea in encouraging self-sustaining access to energy as well as social equality and dignity for every individual. Lesotho is often referred to as The Kingdom in the Sky because of its high altitude, thus creating unique alpine climate conditions. Under these conditions, there exist uncountable natural resources worth protecting: Lesotho is full of natural, clean sources of water in the mountainous areas. Woodlands help protecting our climate and decrease air pollution. Wide areas of land are still untouched by humankind. In times of progressing climate crisis it is of the essence to protect these resources. We aim at setting up a platform for a grassroots movement to do exactly that: motivate and empower the society of Lesotho to stand up for the richness and resourcefulness of their country. The Kingdom in the Sky – a country, where it is still possible for each and every one of us to make a change.
Do you install Solar Home Lights for me or do I find my own electriacian for installation?Yes, Solar Lights (Pty) Ltd takes responsibility for installation to ensure everything works as stipulated, but beware that installation fees are applicable.
Where can i find your products? Do you provide deliveries for your new clients?You can find our products everywhere within the country (Lesotho). You can also visit our district energy office shops for clarification on our products.
What happens if my product gets damaged due to natural disasters or accidents?You simply write a detailed report of what really happend, when and where it happend and then bring about two witnesses and the letter from the counsil that corroborate your claim.
Do you provide any warranties for your products?Solar Lights (Pty) Ltd provides after sales services.
Billing & Pricing
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The acceptable payments methods includes EFT, M-pesa, Eco-cash as well as wire transfer.
If the customer or the client wishes to cancel the purchased product, certain percentage of the funds are paid within a period of one month.
Our products are of top quality, they are guaranteed to be used for the longer period of more than 5 years.